Zuvo Terms of Service

Effective from 12. 11. 2026. Provider: [to be completed], company ID [to be completed], [to be completed]. Contact: support@getzuvo.app.

1. What Zuvo is

Zuvo is a Windows app for making short videos and clips. Video processing runs on your computer. Accounts, licenses, AI features included in your plan and some shared data (such as the list of clipping campaigns) are provided through our server.

2. Your account

• You need an account with accurate details. You must be at least 16 years old.
• You are responsible for keeping your password safe. Don't share your account with others.
• We may suspend an account that breaks these terms or the law.

3. Trial, subscription and payments

• A new account gets a 3-day trial with the features of the Pro plan and a small AI credit. Nothing is charged automatically.
• Subscriptions are paid monthly or yearly in advance at the prices on our website. Prices include VAT where it applies to us.
• Subscriptions do not renew automatically: the plan ends after the paid period (30 days or 12 months) unless you renew it. If we introduce automatic renewal, we will tell you in advance and won't switch it on without your consent.
• When your subscription ends, Zuvo stops generating and rendering clips. Your data on your computer stays.
• You can cancel any time. Your plan stays active until the end of the paid period.

4. AI credit

Your plan includes a monthly AI credit for recognizing and analyzing videos. Unused credit does not roll over. If you add your own AI key, you pay the AI provider directly and the credit doesn't apply.

5. Withdrawal and refunds

As a consumer you can withdraw within 14 days of your first payment without giving a reason. See the Refund policy for details.

6. Acceptable use

• Only process videos you have the rights to: your own, with the author's consent, or within a campaign that allows it.
• Follow the rules of the social networks and clipping campaigns you post to.
• Don't use Zuvo for illegal, misleading or hateful content, or to violate other people's privacy.
• Don't copy, reverse engineer or bypass the licensing of the app.

7. Your content and AI output

• Videos, clips and texts you create in Zuvo are yours. We don't use them without your consent.
• AI output (chosen moments, hooks, captions) is a suggestion. Review it before posting. You are responsible for what you publish.
• When you use AI, frames and transcripts from your video are sent to the AI provider (Google Gemini) for processing. See the Privacy policy.

8. Availability and liability

• We work to keep Zuvo reliable, but we can't guarantee uninterrupted availability of our server or third-party services (social networks, AI, Whop).
• We're not liable for lost profits, campaign results or decisions made by social networks. Our total liability is limited to what you paid us in the last 12 months, except where the law doesn't allow such a limit.

9. Promotions, referrals and partners

Separate Promotion rules apply to referral rewards, creator challenges and the partner program.

10. Changes

We may change these terms. We'll tell you about significant changes in advance by email or in the app. If you disagree, you can cancel your subscription.

11. Governing law and disputes

The law of the Slovak Republic applies. Consumers can also use alternative dispute resolution (Slovak Trade Inspection, www.soi.sk).

12. Copyright complaints

If you believe content on the Zuvo website or services infringes your copyright, write to support@getzuvo.app (subject "Copyright"). Include the work, a link to the content, your contact details and a statement that you act in good faith and the information is accurate. For the United States, our designated agent receives DMCA notices: [to be completed]. Zuvo is a tool – you are responsible for the videos you process and publish with it (sections 6 and 7).