Privacy policy

Effective from 12. 11. 2026. Controller: [to be completed], company ID [to be completed], [to be completed]. Privacy contact: support@getzuvo.app.

What stays on your computer only

Videos, clips, transcripts, client profiles, settings and your social network credentials are stored only on your PC. We don't send them to our server.

What we process

• Account: name, email, password (stored only as a secure hash), plan, license, login dates. Purpose: providing the service and license (contract).
• Age: at sign-up we check from your date of birth that you are at least 16. We don't store your date of birth, only when the check happened.
• Marketing emails: only if you tick the consent box at sign-up or in your account (consent). Every such email has a one-click unsubscribe link and our postal address. Account emails (password resets) are always sent.
• App: device name, Zuvo version, AI credit use (number of calls and estimated cost). Purpose: licensing, fair limits, abuse prevention (legitimate interest).
• AI features: when you use the AI included in your plan, frames, short excerpts and transcripts of your video pass through our server to Google Gemini and back. If Gemini is unavailable, the text and frames go to our backup AI provider instead. On slower PCs, the audio of your video can be sent to Groq for transcription. We don't store their content, only usage. Purpose: contract.
• Problem reports: report text, your email (if you give it), version, PC information and an app log with keys and passwords removed automatically. Purpose: support (legitimate interest).
• Referrals and promotions: your friend code, who invited whom, links to videos entered into challenges and their views. Purpose: rewards (contract).
• Payments: handled by the payment provider. We only see the payment status and amount, never your card details.

Who we share data with

• Our server hosting provider.
• Google (Gemini API) – only for AI features; this may involve transfers outside the EU under standard contractual clauses.
• OpenAI (backup AI) – only when Gemini is unavailable; transfers outside the EU under standard contractual clauses.
• Groq (speech-to-text) – only for cloud transcription on slower PCs; transfers outside the EU under standard contractual clauses.
• Apify – the shared list of public clipping campaigns (none of your data).
• The payment provider and our accountant – for payments.
• Our email delivery provider – account emails and news.

We don't sell your data or use it for third-party advertising.

How long

Account data for the life of the account and 3 years after it's closed (accounting law may require longer). Problem reports for 2 years. AI usage records for 24 months.

Your rights

You can access, correct, erase, restrict, port or object to the processing of your data. Write to support@getzuvo.app. You can also complain to the Slovak Office for Personal Data Protection (dataprotection.gov.sk).

Cookies

The website uses only essential cookies for signing in. Your browser remembers the theme (light/dark) and a friend's code in local storage. We don't use analytics or advertising cookies.